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Privacy Policy

Last updated: March 9, 2026

This Privacy Policy outlines our policies on collecting, using, and disclosing your information when you use the service provided by acubemy. It also explains your privacy rights and how you can exercise them.

Interpretation and Definitions

Personal Data We Collect

When creating an account, we collect:

Usage Data and Cookies

We automatically collect certain data when you use our Service, including your IP address, browser type, operating system, and diagnostic data.

We use the following categories of cookies:

You may withdraw your consent at any time via the cookie settings on our website.

Legal Basis for Processing

We process your personal data on the following legal bases:

Use of Your Data

We use your data for:

We store your solve data associated with your account to provide personalized training and statistics. For broader statistical analysis and service improvement, we use only aggregated and/or anonymized solve data that does not personally identify you. You can manage your email preferences at any time in your account settings.

Third-Party Services & International Data Transfers

We use the following third-party services which may transfer data to the United States:

These transfers are primarily carried out on the basis of the EU-US Data Privacy Framework (adequacy decision by the European Commission). Where this framework does not apply, transfers are safeguarded by Standard Contractual Clauses (SCCs). For more information, refer to each provider's privacy policy.

Children Under 16

acubemy does not knowingly collect personal data from children under 16 without verifiable parental consent, in accordance with Art. 8 GDPR. If you are under 16, a parent or guardian must supervise or create your account. If we become aware of personal data collected from a child under 16 without parental consent, we will delete it promptly.

Parents or guardians may contact us at support@acubemy.com to review or request deletion of their child's data.

We share personal data with third-party service providers acting as processors to operate, analyze, secure, and improve our services. This includes the providers listed under Third-Party Services above and our hosting/infrastructure providers (such as Vercel). These third parties are contractually obligated to process your data only on our behalf and in accordance with applicable data protection laws.

Sharing of Data

We do not share personal data with third parties, except as described under Third-Party Services above.

Delete Your Account

You can permanently delete your account at any time using either of the following methods:

  • In the app: Go to Settings → Profile → Delete Account and confirm the deletion.
  • On the website: Log in at acubemy.com, navigate to Settings → Profile → Delete Account, and confirm the deletion.

Upon confirming account deletion, the following data will be permanently removed within 14 days:

  • Your profile information (username, email address, authentication data).
  • All solve data and training history associated with your account.
  • Your email communication preferences and any other account settings.

Aggregated or fully anonymized data that cannot be linked back to you (e.g., anonymous usage statistics) is not considered personal data and may be retained for service improvement purposes.

Retention of Data

Your data is retained for as long as your account is active. Upon account deletion, all personal data associated with your account will be deleted within 14 days. Certain data may be retained beyond this period solely where required by statutory obligations (e.g., tax, fraud prevention, or legal proceedings). In such cases, the affected data will be restricted from further processing and retained only for the legally mandated period, after which it will be deleted.

Data Security

We follow industry-standard practices to protect your data, including HTTPS encryption and secure hosting. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Storage Location

Your data is stored on Google Cloud Services infrastructure located within Europe. We have signed a Data Processing Agreement (DPA) with Google to ensure your data is handled securely and in compliance with GDPR.

Your Rights

Under GDPR you have the right to:

To exercise your rights, contact us at: support@acubemy.com

Contact Information

If you have questions or requests concerning your privacy, please contact us:

Email: support@acubemy.com